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Service Department

Our highly qualified technicians are here to provide exceptional service in a timely manner. Our Service Department not only includes fast and reliable work, but it also offers a wide range of options.

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2019 Rav4
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2019 Highlander
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2019 Land Cruiser
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Maita Toyota of Sacramento Maita Toyota of Sacramento

Testimonials

Wonderful service department.Eddie took great care of us. Highly recommend Maria Toyota for all your car service needs.

- Celinna Dever

They did a great job with great customer service. Everyone was so friendly and nice. I would highly recommend using their services and also would use them again in the future!

- AQDANG13

Chris Martin was our sales guy. He was very pleasant and accommodating. We felt no pressure while we were negotiating the price. We were in and out of the dealership within 2 hours.

- RACHELLE.RUIVIVAR

Richard Midson was my sales guy he was better than awesome I never once felt pressured he was off at 7 but stayed til 10 something until.i was on my way with a rental car they lent me to get around while the car I purchased was made ready for me the following day he then personally delivered it to me & picked up the rental that's what I call good customer service I will definitely recommend him to others the finance guy was also very nice & not pushy at all overallit was a very pleasant...View More

- Letty

Excellent service as always with courtesy, extra effort, and fine work done on time. I have had only good experiences with Maita. Recommend that include some Prius cars in your rental fleet.

- JANEHAGEDORN

I had a terrific experience purchasing a vehicle. I highly recommend Mayra Toyota.

- Khashayar Ghazianzad

Marlon Nonog helped me get my car fixed. I have been assisted by him a few times in the past two years. He is always knowledgeable, friendly and trustworthy. I am so glad I can get such excellent and reliable services at Maita.

- ccchiu50

I needed a quick turnaround for my vehicle with Service needed including a repair. They stayed on schedule and meet all of my expectations as a Toyota customer.

- DCOLLIER

Always attention to our current needs and getting job done swiftly and thoroughly. We are so fortunate to have Luis. Mendez looking out for us and our car. After checkout he even went above and beyond. Valet check out was busy. Luis went to lot, found my car, and personally drove it to me, because he knew I had a time deadline to meet. So thoughtful !!

- kdb4

Service was fine but not outstanding. Took over 2 hours (with an appointment) to change the oil and check fluids and air pressure. Feel like pre-scheduled appointments shouldn't take that long to turn around basic service. An hour would be more reasonable.

- PAMHAASE

During my visit this past Saturday, Priscilla and Karina were very friendly, helpful, and accommodating. I did have one encounter with Junko. She attempted to help me when Priscilla was out to lunch and Karina was with another customer. In the middle of assisting me with getting the ride that I was offered, she looked at what services I was getting and then immediately stopped helping me and advised that I speak to Karina. When I inquired why, Junko told me that I was not eligible for a ride...View More

- KRISTA.LLAMAS13

Great experience! They did everything they could to get me the best deal possible. Wilber was amazing and very helpful. Everyone was super nice and cared about the customers. The best experience I've had at a car dealership!

- RLCC21

Fast and friendly services every time! Had to go in to get a recall taken care of on my Prius and Maita Toyota took care of it and got me a lyft to and from their shop.

- AGUIMOYE

No issues, I don't see why I need to have a minimum amount of words to describe my last service. I'm very busy and this will be the last review that I do. Not happy about this.

- BILL.LOWER

Everyone at Maita Toyota are professional and polite. As soon as the maintenance was done I received a text that my car was ready for pick up.

- PONTARELLI08

Great service from start to finish. Only thing it took forever to get back int the fiance office. It didn't seem too busy where it should have taken 45-55 minutes. Still a great time overall

- CODYB209

I really enjoy taking my car to Maita Toyota for services. From the greeter on, I am always assisted by friendly and efficient service department staff.

- Jodie P.

Karina is very knowledgeable and confident in information provided during my “walk in” appointment. She was excellent at explaining the process and every aspect I would need to know as a customer. You should give her a raise!

- CATHLEEN.THURMAN

Angelo was professional and helpful. He was clear, communicative and personable. I am satisfied with the service I received. I will plan to bring my car back when due for next service to work with Angelo and staff at Maita Toyota of Sac.

- DAKIMY68

Nick with online sales was great. Only headache was the wait just to get into the finance office. Still great service though!

- Robert S.

They had very good customer service. They gave me a great deal on a new car! I had my 1 year old with me and they were very patient with me but also understanding about getting me in and out of there.

- Lala Jo

Dont listen to what you tell them

- Debra Gillespie

Nice environment and nice people to work with. I love how they are willing to help you in any way to put a smile on your face. Their customer service is awesome and they are patient with you too. I would recommend them.

- LILOJENNY99

Service Technician Priscilla Camacho was excellent. She answered our questions with understandable answers. Also, personally, came to us to tell us our car was ready. Also, technician at the desk in the area behind the service technicians where amenities are sold was also very helpful when I asked him a couple of questions regarding touch up paint.

- Mark3749

I've been coming to Maita for auto service of my Toyotas for at least 15 years. They are always friendly and efficient. I was there this week for the 10K maintenance on my Highlander. I was impressed with how quickly we got in and out. Unfortunately, something went awry and we were back the next day because the car was leaking oil. Once again, the staff was very friendly, listened carefully, and gave us priority service since we were returning for an issue, plus we were on our way out of town....View More

- LCHATCH17

They had very good customer service. They gave me a great deal on a new car! I had my 1 year old with me and they were very patient with me but also understanding about getting me in and out of there.

- LALAJO

Wonderful experience, device advisor Lee Reloza was very friendly, professional and personable. Everything was done on a timely manner and as promised. Great customer service.

- Dina Gayed

Service advisor, Prisilla Camacho, was very nice and professional. I like Maita for service because they do not nickle and dime you like another dealer that is closer to my home. I would have rated 5 stars, but, this is the second time that I've taken my car in to Maita and asked that they run it through the car wash, and they forgot to do so! Not a big deal, but it is a nice benefit of getting your car serviced at the dealer.

- Ann Wiegand

First time at this location, made an appointment first, staff was very helpful, the gentleman that helped me gave me a time frame for the work being done, they were in 30 minutes of that time frame so I was very pleased, this helped me manage/plan the remainder of my day. Thank you Maita Toyota. I will be bringing my vehicle in for future visits.

- Mr Anderson

Maita Toyota was awesome to work with!!! I was going to stay local but Thompson Toyota never got back to me and wanted way to much for what we were buying.I sent a price request and Colette contacted me immediately and she was so awesome to deal with.She got back to me with price quotes super fast and got us in the car much cheaper than Thompson’s.She even helped watch my animalistic kids I highly recommend talking to Colette first before you go anywhere else,I’ll never deal with anyone...View More

- WRIGHTBROTHERSCUSTOMPAINTING

Courteous, fast check in, clear explanation. The new computerized system seems to work well. I had one issue getting an emailed detailed estimate that was quickly resolved. Very satisfied.

- Happy car

I showed up one hour late, after calling , and was met with no shade. Got checked in quickly, and was out in no time.! The person i checked in with had a recommendation that benefits me in the long term and that was going above and beyond to assist me. Renee

- Renee

Absolutely amazing customer service fast in and out service!!!!!

- Tina Weight

I appreciate the great service that I received yesterday. The price was competitive, the customer service representatives were professional, and the waiting lounge very comfortable. I appreciated the free coffee and pastry bits. Service included tire rotation, fluid level checks, and brake pad measurement.

- Rick

Maita Toyota rocks!!!! I Upset after leaving another dealership I ended up at Maita Toyota let me tell you they blew my mind with fast and efficient service. The price I was told was exactly the same on paper no back and fourth or hidden fees etc, I even got a better deal than the previous dealership, Jackie a manager there hands down the sweetest ever along with Tim all the way down to the finance department was simply amazing I will definitely recommend to everyone and return when needed.

- Tina W.

This is only for Art and Andrew. These two people have to be the best to do customer service that I have met in a while. Art definitely has some sort of Magic to make anybody with any kind of bad day feel better. I'm not exactly sure he knows just how strong the force is with him. Andrew makes you feel like no matter how bad of shape your car in that everything's gonna be okay. Even if you do have to wait 5 hours for Toyota to just replace a tire. So what. You know why? Because if you take your...View More

- Reliable P.

Marlon was excellent! He listened to my service needs and communicated to me throughout the day on the progress of the repairs. He was very professional and pleasant to work with.

- monkeywrench2

Good service. It was fast and efficient. I had maintenance done.

- Raniel Esguerra

From the minute u drive in to when u leave. The staff is always keeping u up to date on what is going on with your vehicle. Very friendly and knowledgeable.

- NANASALLY84

I showed up one hour late, after calling , and was met with no shade. Got checked in quickly, and was out in no time.! The person i checked in with had a recommendation that benefits me in the long term and that was going above and beyond to assist me. Renee

- Renee

Marlon was excellent! He listened to my service needs and communicated to me throughout the day on the progress of the repairs. He was very professional and pleasant to work with.

- monkeywrench2
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